Frequently Asked Questions (FAQ)

We hope we can answer some of your questions here, if not please get in touch

WHY DO I NEED A HEATING SURVEY?
When we carry out the survey we will measure each individual room not only for size but more importantly take into account heat loss.  We will  also bring a small demonstration radiator, working model.

A heating survey provides us with all the information and data we need to do the job properly. It also gives us the perfect opportunity to address any heating issues or problems you may have.

Our heating surveys underline our commitment to being a trusted trader.

WHAT DOES A HEATING SURVEY INVOLVE?
It is a simple process that provides our heating surveyors with valuable information and data. This helps us understand the best solution for replacing your heating and also identifies any issues or problems you want to address.

DOES A HEATING SURVEY GIVE US ANY OBLIGATION TO BUY?
Not at all. We provide heating surveys as part of our commitment to being a trusted trader.

There is no point in supplying a radiator or heating system if it’s not fit for purpose or doesn’t solve a heating problem. If you are elderly or nervous of inviting a stranger into your home then why not ask a neighbour or relative to be with you during our visit?

ARE YOUR RADIATORS EXPENSIVE?
We make no secret that our radiators are not the cheapest, but they are certainly not expensive. Our heating surveyors will only recommend a solution if it’s cost effective.

WHY NOT BUY REALLY CHEAP RADIATORS FROM A DIY STORE?
Because ‘cheap to buy’ temporary electric heaters are normally costly to run. Limited life span normally 1 – 2 year guarantees.

IS ECONOMY 7 STILL THE CHEAPEST OPTION?
No not always.

HOW MUCH WILL YOUR RADIATORS COST TO RUN?
72% more efficient than old night storage therefore cheaper to run. On average 50% of initial outlay back in 5 years, based on running cost savings.

DOES INSULATION HELP?
Yes, good loft insulation, double-glazing and draught proofing is essential to help cut heating bills, no matter what type of new heating you choose.

WHO IS RESPONSIBLE FOR MY ECONOMY 7 REMOVAL OR EXCHANGE?
We can sort that all out for you.

AM I COVERED IF SOMETHING GOES WRONG WITH MY NEW HEATING SYSTEM?
Don’t worry! Firstly we only use the very best German-build heating systems, which makes break downs very rare.

In the unlikely event that you do experience a problem, you’re covered by our 25 year guarantee which is backed by the manufacturer.

Call outs are FREE and are done in-house by our experienced team.